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Get your taxes done using TurboTax
I have not called Intuit because I figured it would be fruitless (as others already discovered). I bit the bullet and went out and bought a little USB DVD drive that I used to install the program onto my laptop. This went without a hitch and did not throw any error messages.
For 'fun', I tried to download the program again this morning following the instructions on the disk sleeve. This time when I logged into my account, I entered my email address and when it went to the next page it came up with three accounts under that email and asked me which one I wanted to log into! This never happened before and I never created the other two accounts. I am guessing that when we install the program via the CD, a "ghost" account is created in Intuit's records to record the number of installs that are being done with this particular disk and/or License Code to prevent more than five installations. I certainly can understand why they would do this, but why on earth wouldn't Intuit give me the opportunity to associate the install with my existing account rather than create a new one? I think this is an error in their programming that they haven't fixed yet. I also think the fact that the other two accounts appeared on this login attempt that never showed up before indicates that they might be working on the issue. Maybe.