Every effort is being made to email customers directly. But where an email is not immediately received, it does not mean that the stimulus payment is not being processed. It can take a couple of business days depending on bank processing. Only in a worst-case scenario where the IRS is unable to make the direct deposit or issue a check/debit card would the taxpayer have to claim the stimulus as additional refund on the 2020 tax return. The vast majority should receive their stimulus payment very soon.
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