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Thank you for the info so far, however, it’s frankly insulting that the company I’ve used for years without issue - Intuit -  scripts a response they hope their sheep swallow but know satisfies nothing outside of their liability here. It’s 2021 - all customers have a platform and alternatives - be transparent, take responsibility, communicate  and implement a solution.  

How do I eliminate all these alarming ambiguities?
If I (I did) / may have (have they or not) / within days (this could mean 2 days or 200 days) Why is Intuit silent or ambiguous regarding such a huge issue that’s already been identified,  resolved and proactively communicated by H&R Block/IRS co-op? Why am I digging for real answers from Thomas in a community setting? After 2020? Trying to make ends meet and stay alive - help us out! Thanks.