@CPfromCA
TurboTax does not receive tax refunds or other payments on behalf of customers. However, we are aware that a number of our customers were affected by a processing error that occurred during the distribution of the second round of payments. Any funds received by any bank that could not be credited to the proper taxpayer were sent back to the IRS, as required by law.
TurboTax has been working with the IRS to ensure that they have the proper information for a second attempt to deposit funds directly into the correct customer bank accounts. We expect this process to be complete within a few days. Any payments not successfully delivered in this second attempt will be mailed no later than January 15, 2021.
TurboTax does not receive tax refunds or other payments on behalf of customers. However, we are aware that a number of our customers were affected by a processing error that occurred during the distribution of the second round of payments.
We have been working with the IRS as they attempt to resolve the issue for some taxpayers. Information is changing rapidly and therefore we suggest keeping an eye on the following for the most up-to-date information:
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