@aydgavsmom wrote:
Well after what TT did to a majority of their customers they won't have to worry about having too many people filing with them this year. I'm sure the IRS is okay HRB doing what they are to cutdown on the numerous phone calls they are receiving.
The only Turbotax customers affected are those who used refund transfer to have their tax prep fees deducted from their refund and who did not update their banking information on the IRS web site when the IRS asked over the summer. I use Turbotax and I got my payment just fine.
As an unpaid volunteer, I am free to say that refund transfer is a terrible idea, and if this situation makes fewer people use the service in the future, that's great in my opinion. It's overpriced, and you should never put a bank you don't know in between you and the IRS. There are lots of ways to pay for turbotax that are cheaper and safer.
