Delete the W-2 and enter by hand form your paper W-2. Any import error can be on the payroll companies end.
Always check any import of any form carefully as there are often errors or the form does not get encrypted correctly.
Trying to find out exactally were the error is can take many hours on the phone with either end and usually gets nowhere.
It takes less time to enter a W-2 manually than to took to type this.
If "pending" - do not do anything until you get an accept or reject. If zero wage the it should reject.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
