@JMB2K wrote:
No reason to be smug.
I didn't realize that I was putting a third party bank between me and the IRS when I agreed to pay for services out of my refund, but I didn't have the money at the moment so I did what worked best for me, but we can call it foolish - that's fine.
When the IRS released a webpage to update my banking information, for some reason I didn't think that I would need to update banking information that I used to get my refunds and first stimulus check since, you know, my bank account information had not changed in that time - again, let's just call foolish, silly me.
I didn't mean to be smug. Although I volunteer here, I don't agree with everything Turbotax does, and refund transfer is about the worst. I suppose if you have no money whatsoever, then you're in a tight spot. But if you can come up with $60 or so, you can buy Turbotax at Staples or Best Buy and install it on your own computer (as low as $40 at Costco) and pay nothing else to file. Or if you want to use Turbotax online, you can buy a debit card for $5-7, load it with cash at the store counter, and use it to pay the fees, instead of paying an extra $40 service charge on top of the fees.
Based on the statement from SBTPG that the IRS is not sending stimulus payments to refund transfer banks, it seems like the main error in this case is due to the IRS, although it only affects people who also used refund transfer.
