Thanks for the info! This explains a lot. Just to let you all know - HR Block/Turbo Tax - they're getting INTEREST on allllll this money of our that they're holding up. Isn't that swell? I called yesterday for an unrelated issue and the rep literally did nothing to help and then hung up on me. Some of these people work for ECS virtual and Arise, which pay them about $8-10 and they have a few weeks training. They are 1099 employees - not even directly associated with Intuit/Turbotax. I'll never use this service again - I'm not comfortable knowing what I know.
