@mrsmaz wrote:
I followed the instructions to try to open TurboTax Premier 2020 on my 2011 iMac: made sure my preferences were set to allow downloaded apps from both Apple and identified developers. But all I get is the message:
"You can’t use this version of the application “TurboTax Premier 2020” with this version of macOS.
You have macOS 10.13.6. The application requires macOS 10.14 or later."
And my 2011 iMac does not allow any further OS upgrades. So now I've paid for software that I can't return and can't use. Any more suggestions?
Call customer service for a refund.
You can still use the online version that only requires a browser but it is only good for ONE tax return and does not have the forms mode.
There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.
Here is a TurboTax FAQ for contacting customer support.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
