It has failed in multiple spots with an error screen that is Opps or something like that. Most recently failed after "Starting New Return". I've sent in at least 3 reports on this form.
I meet all requirements and have used Turbotax 2019 on this computer.
I think the cd is contaminated. I just want a download, but when I try my authentication code says it can't be used again. I used to load the cd.
Help. I don't know how to actually talk to a human.
