Hi,
I am having this same issue with being unable to download the 2019 (or 2018 or 2017) .tax files from the TurboTax site. It is saying I am not eligible to download prior years, and when I look at the Chrome info, it says:
"dotTaxExists": true,
"dotTaxEntitled": false,
I have purchased the 2019 desktop version and have started a new 2020 TurboTax Online session using the Premier version. But I just can't seem to download the .tax file. Any guidance as to what I need to purchase to flip the dotTaxEntitled flag to True would be very helpful. I have submitted a request for all my data at Intuit Privacy but that can take up to 45 days.
Thank you!
