I am about ready to set something on fire. I filled my 2020 taxes on time through Turbotax. My returns were accepted. It is Dec 30th 2020 and I have not received my taxes. I have tried calling the IRS all year long and each time the automated system cannot find me or says call volume is too high and hangs up.
So you can imagine my rage when TurboTax does the SAME THING! Their online chatbox says there are no representatives available. It says their phones are down. It gives me an ID number and a phone number to call and thr automated phone service cant find my account and hangs up on me!!!
For crying out loud! I have a million questions but I cannot get answers unless I speak to a human being! I've been using turbotax for 6 years without issue. But if I don't hear from someone I sure as hell wont use them to file ever again.
Can a real live person just please help me for 10 **bleep** minutes???
