MrPhotoman2010
Returning Member

Get your taxes done using TurboTax

I downloaded file w_turbotax_1040_dlx_tta_[phone number removed] on 11/23/20. On or about 12/17/20, I decided to install the Software. My 1st attempt failed when the extraction just went dead after the extraction process. That was a surprise. That never happened B4 for the past 35 years.  Several attempts ended with the same problem. I went to Search and found many users were complaining about the issue. I called TT and was sent some things to try. All failed. Called TT again on 12/21/20. Got disconnected after 20 minutes. Called TT on 12/22/20 and was sent more things to try. All failed. Called TT on 12/23/20 and got the same person I originally talked to on 12/17/20. I said I was about to buy H&R Block and kiss TT good buy. He said he would send me a file with a new License Code and to try that. The file I downloaded was w_turbotax_1040_dlx_tta_[phone number removed]. Notice it is a different version. I installed the file without any issues!