Get your taxes done using TurboTax

This is not making sense! TT is the one creating the amount of money that we have to pay or receive, so how to say that it is not a part of IRS? I am not talking about paper copy, there are updated confidential information that should be delt with seriously. Any error will cost us to pay more than what we should pay.

I assume there should be a department (or advisors) at TT to look into errors or outdated info. Is there any?