I USED TURBO TAX TO FILE 2019 TAXES IN MAY 2020. EVERYTHING APPEARED OK FOR BOTH FED AND OHIO TAXES. TURBO ACCEPTED FILING. BUT FED WAS REJECTED ( I DONOT KNOW WHY) TURBO THEN PRINTED A X1040 AND A SR1040 AND INSTRUCED ME TO PRINT ALL FORMS AND SEND THEM IN TO RECEIVE OUR REFUND OF $3924. I MAILED THEM IN ON MAY 20, 2020. THEY HAVE NOT BEEN PROCESSED, I AGAIN MAILED THEM IN IN NOV,2020. THEY WERE RECEICED ON NOV 19.2020. I SPENT APPROXIMATELY 2 HOURS ON THE PHONE WITH IRS ON 12/16/2020. DUE TO COVID IRS HAS A REDUCED WORK FORCE. ACCORDING TO IRS THE X1040 AND SR1040 CANNOT BE PROCESSED UNTIL THE ORIGINAL 1040 IS PROCESSED (THEY WERE ALL SENT IN TOGETHER)(BOTH TIMES). NOW IT APPEARS THAT WE ARE AT A POINT OF WHICH CAME FIRST. CAN YOU HELP? THOMAS M GULTICE
