The above question is not mine. I replied to your comment about clearing your cache and cookies.
I want to simply print a copy of my 2019 tax return. It was accepted months ago- I just want a copy.
I sign into my account and I press enter four blue circles circle forever. I did them online and when I follow the instructions for general printing it goes into the page where I can see my 2019 return but it's listed under CD - I did them online. When you scroll down it gives you the option of going to your online account - press go- blue dots appear and never stop.
I've been trying for at least 2 hours now and earlier in the day. I have reset my password twice now and it has asked me to do this several times.
I had a very old account user name: denvergal but it gives me an email address so old. So I tried my phone number and it returned my email address which I have been using all night and it wanted me to set-up a new password. I've already set-up two tonight. I am so frustrated.
Earlier today I finally asked for them to print my whole file. That was soooo simple why couldn't I have picked out what I wanted from there? It may take 45 days.
I have searched all over my house and my files I can't find a copy. I have checked every thumb drive I could find.
Going crazy Lynn
