have you tried deleting the file and re-downloading from the TT website? I'd try that and if that doesn't solve the problem, contact TT.
it is interesting that you have MS Version 20H2 - sees that hasn't been the smoothest of upgrades. Can I further assume you have a new computer (purchased after Oct 10, 2020?)
the issue on the resolution is only going to be of value when you get to the activation screen, but your issue is prior to that.
