I know all that. When I submitted this issue, the site made me specify the platform - not sure where that info is, but I was using the desktop software. As I said in the post, I have 4 copies of my 2019 tax return which the 2019 Turbo Tax will not open. I used the files many times before filling without an issue. This time, the program refused to start unless I updated the software. That update is the only thing that has changed since I filed.
I have the PDFs, I need to be able to open my tax file.
