<<It is tough to figure how the changing the screen resolution would resolve server connection issues.>>
I agree that with that, but I had the same experience upon activation - blank screen sometimes and a solid blue dot others. I called TT 800 tech support and they have an AUTHORIZED workaround to temporarily modify resolution as the workaround when someone has Microsoft Version 20H2 loaded. I found it hard to believe as well and specifically asked if the rep was reading from a scrip specific to 20H2 and challenges to get TT2020 activated....incredulously, the answer was 'yes' 🙄
