fjpanettiere
Returning Member

Get your taxes done using TurboTax

The NEXT problem:

After I got it to install, I was asked to enter the license code.  I went to my Turbo Tax Account where it was displayed for my Turbotax Advantage Delux Tax Year 2020 Win Download.  (I obtained and saved a Print-screen.)  I entered that code and was told it is "not valid.  Error Code 605." ( I saved a Print-screen of that page also.)

I will be glad to show tech support the two Print-screens which prove that I entered the code corectly and that it was not accepted.

Is there any way I can send them to document that I sent what I was told to send and it was not accepted?

Thank you.