@kurt petrich wrote:
I just changed my password. It asks to check a text sent to 8768. that is a landline that doesn't receive texts so I changed it to my email accnt but it still says it is texting a code to 8768
If you can get into your account, you can go to Intuit Account and the account settings to update choices for phone, email, texts, two-step verification (if desired), etc. If you can't get into the account using one of the methods above (either the Account Recovery tool or the "Try Something Else" method), then phone TurboTax Customer Support for assistance:
Hours are 5AM-5PM Pacific (8AM-8 PM Eastern) Monday-Friday.
You can use this contact form to get a phone number.
https://support.turbotax.intuit.com/contact
If you are using Free Edition, phone support is not included unless you upgrade to PLUS (29.99). But you can contact a TurboTax Support agent for free directly via messaging at Twitter or Facebook and let them further advise you.
https://twitter.com/TeamTurboTax
or
https://www.facebook.com/turbotax
