You need to update your phone number in your TurboTax account.
How do I update my TurboTax account information?
To update your TurboTax (non-Advantage) account email, phone number, mailing address, or password:
- Sign in to TurboTax and select Intuit Account on the left, just above Sign Out (you may need to scroll down; select the 3 white lines or Tax Home if you still don't see this).
- Select Sign in & Security to update information like your user ID, password, phone number, or email. Or select Personal Info to update information like your name, address, or job.
To update your TurboTax Advantage account, see these instructions.
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You can also disable the two step verification option.
How do I enable or disable the two-step verification feature in TurboTax?
On laptops and desktop computers:
- Sign in to your TurboTax account, if you're not already signed in.
- From the left-hand menu, select Intuit Account.
- On the Welcome! screen, select Sign in & security.
- On the next screen, select Two-step verification and follow the instructions to enable or disable as desired.
The TurboTax mobile app does not support two-step verification and cannot be used to enable or disable two-step verification.
