Thank you. I followed your instructions, but didn't see any other usernames aside from this one. But when I reset my password, it took me to a page similar to the one I was seeing before. Looking at the step by step instructions in the link you gave me originally, I tried again. It says to start by clicking Tax Home. I did. It took me back to the first page I was seeing. The second step says to click on "Your tax returns documents" section. Mine just says documents, but I clicked it. And it's the same issue: my only option is to upload documents, or download the tax pdf, which is only 2 pages and doesn't have the form I need. I'm so confused!
