Turned on the computer today and got the dreaded message requesting me to enter the activation code (yet again).
Entered the code and was informed that the software had been activated 5 times and my code would not work. Apparently each time you reenter the code on the same machine, it counts as an additional activation.
Followed all the documented procedures to disable both Norton Anti Virus and the firewall and reset network as I was told the reason for the message was due to the TurboTax software not being able to communicate with the server and validate my code, but still nothing. Norton firewall and antivirus logs do not indicate Turbotax is being blocked.
Its hard to believe there is something on my machine blocking TTax accessing the server to validate my (already entered) activation code when I have disabled the antivirus and firewall software.
Does anyone know if this access suddenly (I live in hope) works will it just revalidate my existing code or still want me to reenter the code again (for the impossible sixth time)
