Today is 9/24/20 and I am also having this issue. I have tried paying on my computer with a credit card and also on my phone with apple pay and Turbo tax keeps saying there is an issue we could not load the data or check your connection. I have a connection, credit cards are good and I just can't pay. I have spoken to two different reps. They said clear your cache memory - tried that still didn't work. Maybe this is a way for them to push everyone to pay with their federal taxes, so they can charge us extra $40. This is the last year I will use Turbo tax, it's better to go see an expert in person or go to H&R block.
