So there is no solution for this other than to make sure you don't accept updates and check your Recycle folder?
I thought I was losing mind until I found multiple support threads with the exact same problem I experienced. I even have my email from TT on the efile status which proves that I actually did have a tax file at one time. I needed to amend the return but now I have to go collect all of my supporting docs again and re-enter everything. Seriously considering a lawsuit here.
For the so called 'experts' on this forum that have commented that this cannot happen, you are totally wrong. It has happened across multiple product lines (Business Tax in my case). Still stunned that this could happen at all and just angry that there seems to be no resolution for this.
