Error 190

I poster the wrong error code yesterday. Sorry

 

I am trying too open my 2019 tax file. When it opens I am presented with the error 190 form.

When I follow the solution form this error. 1) create new tax file, 2 click state tab, Order state form

 

I have the premier addition which comes with free state tax form. It indicates I have to purchase a state form.

I created both the Federal forms  and the NC state form. And the filed for extension. 

 

How do am able to finish my 2019 taxes(extension)? I only need the NC form. I downloaded it during the original tax file creation.

 

Any help will be greatly appreciated

 

R Biggs