The TurboTax download software is not an autosave program. You must manually save your work. By default, TurboTax saves your .tax file in a TurboTax folder that is located in your Document folder in Windows or the Document folder in Mac.
If you are using Windows, open File Explorer (the yellow folder in your dock) and click on "This PC" in the left menu. Now, click on "Local Disk" and type in (.tax) in the search on the upper right of the folder.
Windows will search the drive for the file. If the file isn't there and not in your trash, it was not saved.
I know some people believe that they save the files but if it is saved, it will show up on the hard drive. Always save your file as you go, especially if you have been putting a lot of hours into it because the software doesn't autosave. If your power goes out and you had 10 hours of work without saving, you will lose it.
