@Ric Miller wrote:
No help
Try this direct link. If you purchased the software download from the TurboTax website, you can use this direct link to retrieve it.
https://shopping.turbotax.intuit.com/app/downloads/
If you see no evidence of it there, we can tell you how to look for multiple accounts. Many users have more than one account without realizing it. If you still can't find it after all that, we can tell you how to phone TurboTax Support, and they can help you find it.
