Hi,
Thanks for responding. I am not in the wrong account. In fact, I tried the 2018 return and it downloaded.
But the 2019 ]return apparently begins to download and then nothing happens (it stops.).
I have had a technician look at my computer, and with his help, I have updated my Adobe acrobat suite.
Technically, the computer is fine.
I also tried changing browsers. I tried using Chrome and Mozilla FireFox, receiving the same results.
I would appreciate if you can provide any more tips.
Sincerely,
Mohammad
