I can't figure out how to post this question to Turbotax support, and I think I'll get a better answer from CassLO than from Intuit. If you can advise whether and how to submit this question to Turbotax Support, that would be great.
I live in Virginia, work for the US State Department, and often am posted overseas for years at a time. During those years overseas I file a Virginia Income Tax return 760NR (non-resident) or 760PY (part-year), and during those years, Turbotax says I can't e-file. See: https://ttlc.intuit.com/community/e-file/help/when-a-tax-return-can-t-be-e-filed-no-matter-what-you-... where Turbotax Support says "Many nonresident and part-year state returns cannot be e-filed either, due to circumstances beyond our control." I estimate there are tens of thousands of civilian and military folks serving abroad in the same situation who use Turbotax and who can't efile in Virginia, so the financial and environmental impact of this is HUGE in terms of paper consumed, time consumed by these VA taxpayers and by VA tax employee processors, and shipping costs (including jet fuel) paid by US taxpayers for APO/FPO/DPO international air shipment. Therefore I am determined to have this wasteful situation fixed, whether that be by getting Turbotax to change its software rules, or getting VA authorities to change their rules or law. Once we identify who can fix this problem, getting organized support through our employee organizations to pressure whoever can fix the "circumstances beyond our control" will not be hard.
I spoke with a representative of the VA Dept of Taxation, who said that VA taxpayers CAN indeed efile their state returns even if they use the VA 760NR or 760PY. I found at efile.com that they say it is "easy" to efile the 760NR or 760PY. (See: https://www.efile.com/efile-virginia-income-tax-return-file-va-s[product key removed]-refund/ ) So my question for Turbotax is why are you not allowing your users to efile VA 760NR or 760PY filings? What will it take to end this huge costs to the US and VA taxpayers' budget and to the environment?
Thank you!
Tim Huson
