Carl
Level 15

Get your taxes done using TurboTax

This is just a wild guess based on no facts what-so-ever. I wonder if the "controlled folder access" may have something to do with this.

Click Start, then the Settings icon (the little gear wheel) to open the Windows Settings applet.

In the search box enter "Controlled Folder Access" (without the quotation marks) and press the enter key on your keyboard.

In the search results window click on "Controlled Folder Access". This opens the "Ransomeware Protection" applet.

First item listed is "Controlled Folder Access". You can turn it off, which I don't recommend, or configure it to allow TurboTax to save to the default location as designed and intended.  To configure it:

Click "Allow an app through controlled folder access"

Select "Add an allowed app" followed by "recently blocked apps"

Select the TurboTax program and then OK out  of everything.