After trying prior suggestions - Manual download of all updates for the tax years of Turbo Tax downloaded but Error message "bad image" and locks up the pop-up so you have to ctr + alt + Del to close the window. Why can't I open these programs I bought and contain my personal info. Who owns my info?
I still can not open 2019, 2018, 2017, 2016, Turbo Tax programs loaded on my Windows Computer Will not update or allow me to access my prior years returns. I thought my information belonged to me. Why am I locked out of Turbo tax.
