Paying for the TurboTax program and e-filing (or mailing) your tax return are two physically separate actions. If you paid your Turbotax fees then it's up to you to continue through and click the big orange TRANSMIT MY RETURNS NOW button to actually e-file the return.
If you elected to mail your return, then it's up to you to print, sign and mail your return to the IRS (and to the state if applicable).
TurboTax does not, can not and will not file a tax return for anyone by any means under any circumstances. There are no exceptions. Only you can file the return either electronically via E-file, or on paper by "you" putting it in an envelope and mailing it.
