If your e-file attempt was rejected with the IRS, then you were provided with a reason or reason code for the rejection. Most of the time the reason given is straight forward, such as "duplicate SSN" or something like that. Other times, it may be a code of some sort. So if you need help understanding the reason for the rejection, you need to tell us what the reason or code is that you got.
If you provided a valid e-mail address, you would have also received an e-mail providing you the same information.
