@Roncainz wrote: "Incorrect TurboTax ordered need 2017 not 2019."
Did you purchase the 2019 desktop software (CD/download) when you actually needed 2017 software?
Here's how to reach TurboTax Customer Support by phone to work out a resolution and ask for the correct download.
Hours are 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
https://support.turbotax.intuit.com/contact
