Loads and loads of problems - along with the same as yours - 'the spinning blue wheel'. The only resolution was to open a new account.
Along with that, Turbo Tax:
- Will not take my password even though I reset it
- I paid for yearly update of Federal & State- cannot access my account
- I had to create a new account and repay for Federal & State
- I admit, that I did my taxes on the 14th and should have started earlier, therefore, may have been able to resolve the problem
- Seems like less service for more money - most likely I will look around next year before using Turbo Tax again - pity though, I have used TurboTax for many years.
