Make sure there isn't a popup box hiding behind another window when you double click. If you have the Download/CD version of TurboTax, you can do this in Forms mode (icon top right blue bar), Question H 3d in the D2 Section of your K-1 or Schedule E, or under Question H 3d of the QBI Smart Worksheet for Schedule C (scroll down to get to those sections).
Go to the section where you enter your prior year QBI losses, and check to see if your prior year QBI losses are entered there:
Income>>Other Business Situations>> Net Operating Loss/QBI Carryforward Loss. In TurboTax Download/CD versions, you use the path Income>>Less Common Business Situations>>Net Operating Loss/QBI Carryforward Loss.
Those prior year QBI carryforward losses would have been on a carryover sheet from your 2018 tax return. When the 2018 tax return was prepared with TurboTax, the 2019 return will have the 2018 carryover for QBI loss carryforward on the Federal Carryover Worksheet, Line 29.
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