A good friend of mine suggested that I fill out a Consumer Protection Complaint with the NY Attorney General. He said that they are actually pretty good about following up on these complaints. So, if anyone else wants to fill one out, here's the website: https://formsnym.ag.ny.gov/OAGOnlineSubmissionForm/faces/OAGCFCHome;jsessionid=8WJY2RUqRO0-pX7DEHaVW...
