thamawchi
New Member

Get your taxes done using TurboTax

I've tried changing my foreign number to the US number, but still couldn't get it through.  It keeps saying "Your transmission didn't go through.........The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits." 

 

It is getting extremely frustrating.  Because of this, I've missed the July 15 deadline.  Turbox has already charged me for using its software but I still couldn't file my tax.  There are many Americans working oversea without a valid US phone number.  Now a days, there is no need to keep the phone as there are other ways we can communicate, whatsapp, Facebook messenger, and many other means.  Why Turbox software is stuck with requiring users to have a US phone number????? It's an utterly outdated software.  How in the world I can file my tax????????????????????  How I can get my money back?  I can't submit my tax file on time because of the outdated Turbox tax software. I've been using it for the last five years but I dare tell you I will not use it next year.