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Get your taxes done using TurboTax
PROBLEM SOLVED after TT Customer Support pushed another copy of TTDeluxe 2019 to me. I uninstalled previous version (from Sam's) through Finder (did not have to delete individual files). Installed the new version and it worked first time. Thanks Michelle B!!!
Having said that, that was my second call to TT Customer Support. The first time I got "disconnected" after the "supervisor" took a half hour to ask me if my TT was up to date (it was) and did I reboot my system (I did).
The Chuck solution nor deleting the com.intuit.turbotax.2019.plist file worked for me
I did notice this problem has been around since Feb. The problem maybe with the Sam's/CD version?
Good Luck
‎July 15, 2020
7:43 AM