Is it this?
FAQ: State download install update loop.
https://ttlc.intuit.com/community/tax-topics/help/state-loop-indicates-turbotax-is-up-to-date-after-...
The FAQ has a workaround to cleanup the state folder that should help correct that situation. If you end up needing TurboTax Support, they can push you a state download to install to obviate that.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.
You can use this contact form:
https://support.turbotax.intuit.com/contact
