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State download does not work, cannot file state taxes, what to do?
Getting your state
Your softwre is up to date
Click on "Start"
Turbotax Updater
TurboTax 2019 - Updater
Your software is up to date
Click on Colorado "Start"
Loop from the beginning
Getting Your State
Start over from top...
Your softwre is up to date
Click on "Start"
Turbotax Updater
TurboTax 2019 - Updater
Your software is up to date
Click on Colorado "Start"
Loop from the beginning
Getting Your State
Start over from top...
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July 14, 2020
11:24 PM
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Get your taxes done using TurboTax
Is it this?
FAQ: State download install update loop.
The FAQ has a workaround to cleanup the state folder that should help correct that situation. If you end up needing TurboTax Support, they can push you a state download to install to obviate that.
Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days.
You can use this contact form:
https://support.turbotax.intuit.com/contact
July 14, 2020
11:35 PM
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Get your taxes done using TurboTax
@-inbox16 wrote:The fix worked, thank you!
Great news! You're welcome. Good luck.
July 17, 2020
2:43 PM