Tried that didn't work. Was going on 2 hours 15 minutes on hold attempting to pay them directly and get a confirmation #.
Thought about what you said and asked for her credit card. You guessed it...went right through and finished the state filing.
Unfreaking believable, so much for account security and just being able to pay with any card you might find laying around anywhere!
Thanks for your input. Will for sure think twice next year about using Turbo Tax. 18 years of being a blind user if theirs may be over.
