I am trying to access my 2018 tax return. It doesn't show up in my TurboTax account, despite the fact that I used the same account from last year. When I use the TurboTax Assistant "Access a prior year tax return" option, it says "Hmm… I couldn’t find a return for that year in this account. However, I did find another account under your email. Your return might be there. Sign out in the bottom left of your screen, then sign in to that account to find out."
However, my email last year and this year is the same. How can I have two accounts linked to one email?
