I was tricked with that free state return filing also. I was going to go ahead and charge it to my credit card and request a refund later but to use my credit card there's a $39.99 processing fee, plus the $24.99 state efile fee. I lost some confidence and didn't want to give permission to take it from my refund. It appears the Federal return really is free to efile. I couldn't sign in because I tried to change my forgotten password and something got screwed up. I cannot efile at all now, because I chose to file both returns at the beginning. I can't locate a phone number or any online help for technical support, so I guess I'll just take it to the post office. I've been a loyal Turbo-Tax user for about 40 years and it just gets worse and worse every year.