Mine is worse! I bought deluxe CD (state included) just like every other year in forever, and then find out I have to have a W10 computer. So I contact support and they say no problem they will refund it and I can do online for same price. Good. Spent hours doing my taxes and then when I get to state to file they want me to pay an additional $50!!! That's $110 for what I pay less than $60 every year. My last year too, unless they fix this in the call they are supposed to be doing with me in "88 minutes". Funny, that's the same wait time as last time.
