Thank you community!
Same USB external device problem, Windows 10 machine. Worked fine back in April, then tried to go back in to finish taxes last week, tried opening the program and was asked to update, which I did, then landed at the enter activation code page. All my installs used up, error 630. I called TT, and after 45 minutes, they did give me a new license code with five new installs which I appreciated. I entered new code, logged in, was good to go, then closed out of the program and when I went to open the program again, same situation--asked to update program, and then to enter activation code.
Thanks to the savvy community here, I figured out the culprit was an external CD/DVD Rom drive plugged in via USB used on initial install of program using TT CD Rom. The drive was unplugged when I went back to use TT and started experiencing the activation code issue. Simply plugged in the empty CD/DVD drive, and the program worked as before, going straight to stored filings without asking for activation code again. Absurd.
