Yes, already tried that. The representative stated I had a letter mailed 4/30/2020, explaining what happened to my portion. I explained my husband had received a letter with just his name on it. She said she couldn’t speak to what happened to my letter, but I should have received one. She stated the trace is used for people who had shown a date in the tool, and letter stating the deposit was made to their bank account, and not intercepted by child support.
