You will get this message if you have selected file by mail. Direct debit through the TurboTax system is not available if you do not file electronically. There isn't a "fix" for this, if there is no electronic transmission TurboTax can't send the payment information.
The "workaround" is a bit of a misnomer - it is simply a link to the IRS payment system that allows you to pay without use of a paper check.
You can mail a check with the return or set up the direct debit here: IRS Payments.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
